Owner's guide
Neither option is right by default. It depends on your distance from the property, how much time you can give it, and what you're optimising for. Here's how to think it through.
Weigh these honestly against your own situation. Most owners lean clearly one way once they've gone through all six.
A property management company acts as your representative. They typically handle guest communications, bookings, check-ins and check-outs, cleaning coordination, maintenance, and platform listing management. Some companies, like Evacanza, also handle pricing strategy and photography. In exchange, they charge a commission, typically between 15% and 35% of rental revenue, though this varies significantly by region and the level of service provided.
The scope of what is included varies widely between providers. Some companies offer a full-service package; others offer a more limited service and expect you to arrange your own cleaning or maintenance.
Ultimately, the right choice comes down to what you are optimising for. If you value your time and want minimal personal involvement while maintaining a reliable income stream, a good property management company will likely more than justify its cost in reduced stress, avoided problems, and stronger platform performance.
If you are close to the property, have the time, enjoy the operational side, and are willing to invest in learning the platforms, self-management can deliver a meaningfully higher net return. Weigh the six factors above against your own circumstances, and the right path tends to become clear.
Tell us about your situation and we'll give you a straight answer on whether self-managing or hiring a manager makes more sense, no matter which one it is.
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